Effective Date: [01-13-2026]

At Eye Gallery of Scarsdale, every pair of eyewear is thoughtfully curated with precision and care. Because many of our products are customized, handled individually, or specially ordered, the following policy outlines how shipping, returns, exchanges, and store credit are managed for both in-store and online purchases.

Shipping Options

We offer in-store pickup and shipping within the United States for eligible eyewear purchases.

In-Store Pickup

Customers may select in-store pickup at checkout once their order is ready.

Eye Gallery of Scarsdale

 15 Boniface Cir, Scarsdale, NY 10583
 (914) 472-2020

You will be notified when your order is available for pickup.

Shipping

• We ship eyewear within the United States only
  
  
• Shipping timelines vary based on:
  
  
• Product availability
  
  
• Prescription lens customization (if applicable)
  
  
• Carrier delays beyond our control
  
  
• Orders that include prescription lenses require additional processing time
  
  
• Shipping costs (if applicable) are calculated and displayed at checkout

Order Processing & Cancellations

• Orders are processed after payment confirmation
  
  
• Prescription eyewear orders begin processing only after all required prescription details are received and verified
  
  
• Once an order has entered production or has shipped, it may not be eligible for cancellation

·         Please contact us immediately if you need to modify or cancel an order